Refund Policy

At CloudSkills.club, we stand behind our product and want you to be completely satisfied with your purchase. We offer a straightforward refund policy to ensure your peace of mind.

1. Eligibility for Refund

You are eligible for a full refund if:

• You request the refund within 30 days of your original purchase date
• Your account is in good standing (not suspended for violations of our Terms of Service)
• You have not previously received a refund for the same subscription period

2. What's Covered

Our refund policy covers all online courses purchased at CloudSkills.club

3. How to Request a Refund

Requesting a refund is simple:

• Send an email to info@cloudskills.club
• Include your account email address and order number (if available)
• Briefly mention the reason for your refund request (optional)

We typically process refund requests within 3-5 business days.

4. Processing Time

Once your refund is approved:

• The refund will be processed within 5-7 business days
• Funds will be returned to your original payment method
• You'll receive a confirmation email once the refund is processed
• Depending on your bank or credit card company, it may take additional time for the refund to appear on your statement

5. Exceptions

Refunds may not be available for:

• Requests made after the 30-day period
• Accounts terminated due to violations of our Terms of Service
• Fraudulent or abusive refund requests

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified policy.

9. Your Satisfaction Matters

We value your feedback and are committed to improving our service. If you're considering a refund due to issues with our product, please contact us first. We'd love the opportunity to address your concerns and make things right.